About
About Nexus Nova.
Nexus Nova builds and supports Nova Guide, a digital adoption platform for NHS clinical systems.
1
Who we are
Nexus Nova was founded in 2022 and is based in London. It is a digital transformation consultancy that supports NHS organisations across the UK with training and adoption for their digital transformation programmes.
Nexus Nova built Nova Guide because adoption support is missing from many digital transformation programmes. After go-live, an organisation can be left with a workforce that is not yet using its new system confidently or efficiently.
2
Why it matters
Four pressures on an EPR programme.
- 2.1Training fades
- Classroom training often happens weeks before go-live, and much of it is forgotten by the first shift.
- 2.2Staff rotate
- Rotating doctors, bank and agency staff and new starters often miss the sessions entirely.
- 2.3Systems change
- Each upgrade changes a workflow, and retraining a whole workforce is slow and costly.
- 2.4Service desks are stretched
- Service desks and floorwalkers answer the same how-do-I questions again and again.
3
How Nova Guide is built
These are the rules the product is built to. Each one is enforced in the code or the build, and each is described in more detail elsewhere on this site.
- 3.1Points only where certain
- The targeting engine is never more confident than it has earned. Where a control cannot be identified beyond doubt, the step is shown as lost, and a single wrong match fails the build.
- 3.2Clinical risk first
- Nova Guide is developed under DCB0129. A change to targeting, step advancement, approval, rendering, delivery or withdrawal is treated as safety-relevant, and risk ratings belong to the Clinical Safety Officer alone.
- 3.3Stopping is easy
- Withdrawing guidance needs no approval and reaches open screens within about a minute. When withdrawal cannot be checked, guidance stops.
- 3.4No patient data
- Analytics are built from events that have no field for page text, typed values or web address parameters, so the code itself keeps the rule.
- 3.5UK data residency
- Nova Guide’s database, file storage, application services and keys are defined in Microsoft Azure UK South.
- 3.6A guest in the application
- Nova Guide draws in its own isolated layer, leaves the application’s page as it is, and keeps its guidance layer under 50 kB compressed.
- 3.7Accessible to everyone using it
- Nova Guide never moves keyboard focus, never traps it, and announces each step to screen readers. It is built to WCAG 2.2 AA.
- 3.8Honest states
- A figure that cannot be measured says so. A screen without guidance says so. A refusal names its reason, in words a clinician could read out to a service desk.
More on clinical safety and governance and on security and data protection.
4
Company details
- Registered name
- Nexus Nova Ltd
- Company number
- 13906254, registered in England and Wales
- Registered office
- 83–85 Baker Street, Marylebone, London W1U 6AG
- Data protection
- Registered with the Information Commissioner’s Office, number ZB349922
- VAT number
- GB 429 5036 90
To arrange a demonstration or ask a question, use the contact form.
See a guide recorded, approved and published.
A demonstration records a guide, takes it through review and publishing, and shows it as staff see it. It also covers how Nova Guide would be deployed and assured in your organisation.
- RecordingA guide recorded in Nova Guide Studio, click by click.
- Review and publishingApproval by a named reviewer, then the guide going live.
- On the screenThe guide as staff see it, started from the launcher.
- Withdrawal and PULSEWithdrawing a guide, and the analytics behind it.
- Your organisationDeployment, data protection and the clinical safety material.